World Market

World Market is a specialty retailer offering unique furniture, home decor, imported rugs, international food, and gifts sourced from around the globe at affordable prices.

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World Market customer service

World Market customer service

Use any of the convenient means below to contact World Market customer service.

World Market jobs

World Market jobs

Like our merchandise, the employees at World Market are diverse, unique and eclectic. In our home office, distribution centers, and retails stores, the environment is friendly, energetic and challenging - where you can utilize your skills, talents and expertise, and where hard work and dedication are acknowledged and rewarded.

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location

Headquarters

1201 Marina Village Pkwy
Alameda, California, 94501

Returns

What is the return window?
World Market allows returns within 60 days of purchase for most items. This provides ample time for customers to return purchases.

Do I need a receipt to return an item?
World Market offers flexibility for returns without a receipt, subject to their return policy discretion. In such cases, you may be eligible for a refund or exchange based on the item's current selling price. Providing a valid, government-issued photo ID may be required.

Are there any items that are non-returnable?
You cannot return World Market gift cards unless required by law, and World Market offers no refund on gift-wrapping fees. Items from World Market's Marketplace are subject to the return policies of third-party sellers, and special return conditions apply to items like perishable goods, custom orders, and hazardous materials.

How will I receive my refund?
World Market provides options for refunds or exchanges, typically processed to the original form of payment. They'll refund you using the same payment method you used originally-credit card, cash, PayPal (which is refunded in cash in stores), or Affirm.

Can I return online purchases in-store?
Returns are accepted both online and in-store. You can bring the item (in original condition) and your packing slip or shipping receipt to any World Market store.

World Market hours

World Market hours

Sunday 10:00am - 7:00pm
Monday 10:00am - 8:00pm
Tuesday 10:00am - 8:00pm
Wednesday 10:00am - 8:00pm
Thursday 10:00am - 8:00pm
Friday 10:00am - 8:00pm
Saturday 9:00am - 8:00pm

Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local World Market.

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Editor's Take

World Market is basically that friend who traveled everywhere and came back with the coolest stuff you've ever seen. You know the type-they've got Moroccan lanterns next to Swedish candlesticks, and somehow it all just works.

The company started as Cost Plus World Market back in 1958, with the original concept of selling items for "cost plus 10%"-though they've long since abandoned that pricing model. What hasn't changed is their knack for finding authentic pieces from around the globe that don't break the bank.

Walking into any of their 246 locations feels like browsing through a well-curated international bazaar. They specialize in unique furniture, home decor, outdoor furniture, pillows, imported rugs, specialty gifts, food, and more from around the globe. And here's the thing-it's not just random stuff thrown together. There's a method to their madness.

The food section alone is worth the trip. They offer one of the largest assortments of candy and international food and beverage favorites from around the world, and are especially renowned for their unparalleled Christmas Marketplace featuring traditional cakes, cookies, and candy from Europe and beyond. Think Tim Tams from Australia, stroopwafels from the Netherlands, and spices you can't find anywhere else.

But let's talk furniture for a second. World Market has mastered that sweet spot between "I found this at a flea market in Marrakech" and "I can actually afford this." Their pieces have character-weathered wood dining tables, colorful ceramic stools, brass accent pieces that look like they have stories to tell. It's furniture with personality, which is refreshing in a world of cookie-cutter home stores.

The company is currently headquartered in Alameda, California, and has been through various ownership changes over the years. But through it all, they've maintained that original vision of bringing the world's treasures to American homes at reasonable prices.

The shopping experience itself is pretty solid too. Customer service is available every day 7am-12 midnight (EST) at 1-877-967-5362, and they've got both online and in-store options covered. Their return policy is customer-friendly-60 days for most items-which gives you plenty of time to decide if that Balinese-inspired coffee table really works in your living room.

What sets World Market apart isn't just the global sourcing-it's the curation. They're not just importing everything they can get their hands on. Someone with a good eye is choosing pieces that work together, creating collections that feel cohesive despite coming from different continents. It's like having a well-traveled interior designer friend who happens to run a retail chain.