Wrangler Jeans
Since 1947, Wrangler has been the genuine source for comfortable jeans and western apparel, offering quality denim and clothing for cowboys, ranchers, and everyday wear.
Wrangler Jeans customer service
Use any of the convenient means below to contact Wrangler Jeans customer service.
| Phone | (888) 784-8571 |
| Web | https://www.wrangler.com/contact-us.html |
Headquarters
400 North Elm Street
Greensboro, North Carolina 27401
(888) 784-8571
Returns
What is the return window?
If you are not satisfied with your Wrangler.com purchase, you are welcome to return or exchange it within 30 days of purchase.
Do I need a receipt to return an item?
You can process returns through your Order History by clicking on the order with the item(s) you want to return or exchange. If you don't have an account, you can visit the Contact Us page and send a request for a return, including your Order ID.
Are there any items that are non-returnable?
Select products, such as products marked as "Final Sale" are not eligible for return or exchange. Wrangler Reborn products are not eligible to be exchanged but refunded only.
How will I receive my refund?
Once we receive the returned or exchanged item, we will process your refund minus any return processing fee when applicable. Your refund will go back to the same payment method you used for your order.
Can I return online purchases in-store?
Items ordered from Wrangler.com may not be returned through retail stores. Items purchased at retail stores may not be returned to Wrangler.com.
Wrangler Jeans hours
| Sunday | 10:00am - 7:00pm |
| Monday | 9:00am - 9:00pm |
| Tuesday | 9:00am - 9:00pm |
| Wednesday | 9:00am - 9:00pm |
| Thursday | 9:00am - 9:00pm |
| Friday | 9:00am - 9:00pm |
| Saturday | 9:00am - 9:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Wrangler Jeans.
Check my Wrangler Jeans hoursEditor's Take
You know what's wild about Wrangler? They've been making jeans since 1947, and somehow they're still the brand that actual cowboys reach for when they need pants that won't quit on them. Not the Instagram kind of cowboys-the real deal who spend 12-hour days in the saddle.
The whole thing started with their 13MWZ style, which literally stands for "thirteenth version of men's western jeans with zipper." That's the kind of no-nonsense naming that tells you everything about their approach. These weren't just regular jeans-they had felled outseams, rear pockets positioned for saddle comfort, and used a strong tack in the crotch instead of a metal rivet because, well, metal rivets and saddles don't exactly play nice together.
But here's where it gets interesting. Wrangler really hit the mainstream in the early 1980s when they sponsored NASCAR driver Dale Earnhardt, turning their "One Tough Customer" campaign into something that resonated way beyond the rodeo circuit. Suddenly, you had this brand that was equally at home on a ranch and at a race track.
By 1996, one out of every five pairs of jeans sold in America was a Wrangler. That's not just market share-that's cultural penetration. And they managed it without losing their core identity, which is pretty remarkable when you think about how many brands get diluted as they scale.
The company's owned by Kontoor Brands now, which also owns Lee, and they've got more than 15,000 people working in 65 countries. But walk into any western wear store, and you'll still find those same 13MWZ jeans that started it all, basically unchanged after 75+ years.
What's kind of fascinating is how they've managed to stay relevant without chasing every trend. They talk about "quality that holds up, design that makes sense, and a spirit that never backs down," and that's not just marketing speak-it's actually how they operate. They're not trying to be the coolest brand in the room; they're trying to be the one you can count on.