Yankee Candle
Yankee Candle is America's largest candle manufacturer and retailer, offering over 600 unique scents in candles, home fragrance products, and accessories sold through 217+ stores nationwide.
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Yankee Candle · Feb 21
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Yankee Candle · Feb 20
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Yankee Candle · Feb 19
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Yankee Candle · Feb 18
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Yankee Candle · Feb 17
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Yankee Candle · Feb 17
Yankee Candle customer service
Use any of the convenient means below to contact Yankee Candle customer service.
| Phone | (877) 803-6890 |
| Web | https://www.yankeecandle.com/support/contact-us |
| [email protected] |
Yankee Candle jobs
Yankee Candle is part of the Home Fragrance Division of Newell Brands, which includes WoodWick®, Chesapeake Bay Candle®, and Millefiori Milano® brands. Our division fills homes and other spaces with inspiring, long-lasting scents. Season after season, from reliving favorite memories to setting a mood, our brands are at the intersection of a passion for fragrance and design.
View current Yankee Candle jobs
Headquarters
4110 Premier Drive
High Point, North Carolina 27265
(800) 243-1776
[email protected]
Returns
What is the return window?
For a period of one year following your purchase, if for any reason you don't, even if you just change your mind, please see the terms and follow the steps below for a full refund or exchange.
Do I need a receipt to return an item?
For faster service, bring the item(s) you wish to return and your original cash register receipt to the Yankee Candle® store nearest you. To return an item to a store, you'll need two things: Your detailed order confirmation email or store receipt.
Are there any items that are non-returnable?
Personalized Candles If you wish to return a Personalized Candle, please send it to us at the below address and include the information listed above with your item. Personalized items can be returned but require special handling.
How will I receive my refund?
If you paid for your online purchase using a combination of a credit card and a gift card, you will be refunded for the gift card amount to an egift card which will be emailed to you. Any remaining balance will be refunded to the original credit card, not to exceed the amount charged on this payment method.
Can I return online purchases in-store?
For online purchases made at yankeecandle.com, chesapeake.yankeecandle.com, or woodwick.yankeecandle.com, please have your order number and your billing zip code at hand, and start the self-service return process here. For faster service, bring the item(s) you wish to return and your original cash register receipt to the Yankee Candle® store nearest you.
Yankee Candle hours
| Sunday | 12:00pm - 6:00pm |
| Monday | 10:00am - 9:00pm |
| Tuesday | 10:00am - 9:00pm |
| Wednesday | 10:00am - 9:00pm |
| Thursday | 10:00am - 9:00pm |
| Friday | 10:00am - 9:00pm |
| Saturday | 10:00am - 9:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Yankee Candle.
Check my Yankee Candle hours
Editor's Take
You know that moment when you walk into someone's house and immediately think, "Wow, this place smells incredible"? Nine times out of ten, there's a Yankee Candle burning somewhere. And honestly? That's not an accident.
The Yankee Candle Company is an American manufacturer and retailer of scented candles, candleholders, accessories, and dinnerware. Its products are sold by thousands of gift shops nationwide, through catalogs, and online, and in nearly 50 countries around the world. But here's what makes them different-they've basically turned candle-making into an art form that somehow manages to capture every season, every mood, every random craving you didn't know you had.
The whole thing started back in 1969 when a 16-year-old named Michael Kittredge melted down some red crayons to make his mom a Christmas gift. Neighbors began expressing interest in buying his creations, and Kittredge began producing them in larger quantities. Fast-forward to today, and the company currently operates 217 small-box format stores, located in malls across 37 U.S. states and Ontario, and is the largest candle manufacturer in the United States.
What really gets people hooked isn't just the scents-though let's be real, they've got everything from "Clean Cotton" to "Autumn Wreath" to whatever seasonal madness they're cooking up. It's the way these candles somehow make your living room feel like a cozy cabin, or your bathroom smell like a spa, or your kitchen remind you of your grandmother's apple pie. At Yankee Candle®, we stand out as being a distinguished name in the world of home fragrances, offering an impressive selection of over 600 unique scents to elevate any environment. Since our humble beginnings in 1969, we have grown into one of the most beloved brands globally.
And if you've never been to their flagship store in South Deerfield, Massachusetts-well, that's basically candle Disneyland. Yankee Candle's flagship store, which opened in 1982, is located in South Deerfield, Massachusetts. It features all available Yankee Candles as well as kitchen and home accessories, New England crafts, gifts and collectibles, a toy shop, picnic grounds and a "Bavarian Christmas Village" filled with decorated Christmas trees. They've got candle-dipping stations, a Christmas village where it snows year-round, and enough scents to make your nose completely confused by the time you leave.
The thing about Yankee Candle is they've figured out how to bottle nostalgia. Whether it's "Summer Scoop" that takes you back to ice cream trucks, or "Balsam & Cedar" that makes December feel magical even in July, they're not just selling candles-they're selling memories and moods in a jar.