Yesglasses
Online retailer offering affordable prescription eyeglasses and sunglasses with quality lenses and coatings included in the base price.
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Yesglasses · Jun 22
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Yesglasses · Jun 11
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Yesglasses · Jun 01
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Yesglasses · May 10
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Yesglasses · Apr 25
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Yesglasses · Apr 16
Yesglasses customer service
Use any of the convenient means below to contact Yesglasses customer service.
| Phone | (844) 937-4527 |
| Web | https://www.yesglasses.com/contact |
| Chat | Click to chat |
| [email protected] |
Headquarters
2035 Sunset Lake Road, Suite B-2
Newark, DE 19702
(844) 937-4527
[email protected]
Returns
What is the return window?
You can return your glasses provided that your request is within 14 days from the time it was delivered to you.
How will I receive my refund?
Refunds will be returned via the original method of payment. Please note that refunds will not include any Express shipping fees or international shipping fees (if applicable).
Are there any items that are non-returnable?
You can return or exchange your items for free with 14 days from shipping. We are very proud of our products, but we still offer a 100% full refund guarantee if you are not satisfied with our product or service.
What if I received a damaged or incorrect item?
YesGlasses offers a free, one-time replacement for glasses that do not fit. Contact our customer service representative for detailed information. You are free to contact our customer service representative to exchange or repair your eyewear.
How do I start a return online?
Contact our customer service representative through email or live chat to make changes to your order. Live chat and email. Call Us Toll Free: 1-844-937-4527 Mon-Fri 10:00am-11:30pm EST · Email Us [email protected]
Editor's Take
So here's the thing about Yesglasses-they're basically the scrappy underdog that's quietly revolutionizing how we buy glasses online. Founded in 2017, this Delaware-based company figured out something pretty brilliant: why should decent prescription glasses cost hundreds when they could cost $39?
And they're not cutting corners to hit that price point. Every pair comes with quality 1.61 hi-index lenses with anti-reflective and 100% UV protection coatings included-stuff that usually costs extra everywhere else. It's like getting the premium package without the premium price tag.
What really sets them apart is their virtual try-on tool. You can upload a photo and see what the selected frame looks like on your face before committing-no app downloads required. Plus, they've got this face shape detector that actually works, which is more than I can say for most online retailers.
The return policy is refreshingly straightforward too. You get 14 days from delivery to return for a full refund, and they even offer a free, one-time replacement for glasses that don't fit. That's confidence in their product right there.
Customer reviews tell an interesting story. They've got a 4-star rating on Trustpilot from 101 reviews, with people consistently praising the quality-to-price ratio. One customer mentioned getting glasses that looked exactly like the online photos, while another noted the quick turnaround time-about a week and a half from order to delivery.
But here's what's really cool: they're official Corporate Partners of Feed the Children, contributing thousands of glasses each year to help families in need. So you're not just getting affordable eyewear-you're supporting a company that actually gives back.
The only real downside? No physical stores to try frames in person. But honestly, with their virtual try-on tech and generous return policy, that's becoming less of an issue. They've managed to make every step of the online glasses shopping process quick and easy, which is no small feat in this industry.