Yves Delorme

Luxury French home linens company founded in 1845, specializing in bedding, bath linens, and home décor with over 450 boutiques worldwide.

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Yves Delorme customer service

Yves Delorme customer service

Use any of the convenient means below to contact Yves Delorme customer service.

location

Headquarters

3705 Dobleann Drive
Charlottesville, VA 22911
(800) 322-3911
[email protected]

Returns

What is the return window?
You may contact us within 30 days of receipt for a free refund or exchange. If your order falls outside the 30-day return window, we would be happy to offer an exchange for merchandise of equal or greater value, with payment of the difference.

Do I need a receipt to return an item?
Please include your original delivery note or a copy of your order confirmation with your return as proof of purchase.

Are there any items that are non-returnable?
Sleeping pillows and duvets/comforters are FINAL SALE and not eligible for return or exchange. We cannot accept returns or exchanges for items that have been used or washed.

How will I receive my refund?
You will be notified via email once your return is received.

Who pays for return shipping?
If you would like to return an item, please contact our Customer Service department at 1-800-322-3911 or [email protected]. We will provide you with a complimentary FedEx Ground return shipping label.

Yves Delorme hours

Yves Delorme hours

Sunday Closed
Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday 9:00am - 5:00pm

Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Yves Delorme.

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Editor's Take

So here's the thing about Yves Delorme-it's basically the French luxury linen company your grandmother would've dreamed about if she'd had serious money. Founded in 1845, they've been perfecting the art of making beds ridiculously comfortable for over 175 years, which is kind of mind-blowing when you think about it.

What sets them apart isn't just the obvious stuff like thread count and fancy cotton. They're particularly recognized for their fashion prints, integrating original hand-painted artwork and an exacting attention to textile details. And when I say hand-painted, I mean actual artists creating designs that end up on your pillowcases-not some computer-generated pattern you'll see everywhere else.

The company operates differently than most home goods brands. Family-owned since 1845, Yves Delorme has over 450 brand boutiques worldwide and owns and operates state-of-the-art weaving and tailoring manufacturing facilities as well as creative research and design studios in France. That's a lot of control over their supply chain, which explains why their quality stays consistent.

But here's what really caught my attention: they're a member of the Comité Colbert, which regroups the most prestigious luxury brands in France. We're talking about the same organization that includes brands like Hermès and Chanel. That's not just marketing fluff-that's serious French luxury credibility.

The sustainability angle is interesting too. They're committed to eco-friendly practices and manufacture with organic cotton, maintaining the highest standards in the selection of natural materials and fine fabrics. In an industry where "organic" often feels like a buzzword, they've been doing this long enough that it seems genuine.

Price-wise, you're definitely paying for that French luxury pedigree. But when you consider that they've been in business for over 175 years and are particularly recognized for fashion prints based on original artwork and heritage to haute couture, it starts to make sense. You're not just buying sheets-you're buying into nearly two centuries of textile expertise.

The global reach is impressive too. You can find Yves Delorme boutiques all over the world with their store locator helping you discover the store closest to you. That kind of international presence doesn't happen overnight, and it suggests they've figured out how to maintain quality across different markets and cultures.