ZQuiet

ZQuiet provides FDA-cleared anti-snoring mouthpieces and sleep solutions designed to stop snoring at its source through comfortable, ready-to-use devices.

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ZQuiet customer service

ZQuiet customer service

Use any of the convenient means below to contact ZQuiet customer service.

location

Headquarters

PO Box 1240
Shelburne, VT 05482-1240
(800) 281-0543
[email protected]

Returns

What is the return window?
ZQuiet offers a 60-day return policy for a full refund regardless of the reason for return. You can enjoy your purchase for a full 60 nights.

Do I need a receipt to return an item?
Returns sent without an RMA number will not be refunded. You need to contact them for an RMA number and return instructions.

Are there any items that are non-returnable?
ZQuiet's main website offers returns, but not anywhere else they sell their products like Amazon. On website purchases, they allow a refund without needing to return the product, but Amazon made the product "not returnable".

How will I receive my refund?
You can return your purchase within 60 days for a refund or credit. They offer a full refund within 60 days of purchase, without requiring the customer to send the mouthpiece back.

Who pays for return shipping?
ZQuiet will pay to ship it back. They offer a 60-day refund policy with no return shipping costs.

Editor's Take

So here's the thing about ZQuiet-it's basically the anti-snoring mouthpiece that's been quietly (pun intended) dominating the American market for over 17 years. Founded in 2008 by husband-and-wife team Dan and Trina Webster, this company started because Dan's snoring was literally keeping Trina awake at night. Talk about turning a personal problem into a business solution.

What makes ZQuiet different from those bulky, complicated mouthpieces you see everywhere? It's ready to use straight out of the box-no boiling, no molding, no fuss. The thing has this "living hinge" design that lets you actually move your jaw and breathe through your mouth while wearing it. And honestly, that's kind of a big deal when you're talking about something you wear all night.

The FDA cleared this device, and they claim it's helped millions of people stop snoring. The numbers are pretty impressive too-they say they've been America's top-selling anti-snoring mouthpiece with a success rate over 90%. But here's what's really interesting: they offer two different sizes in their starter pack because, apparently, some people need just a slight jaw adjustment while others need more.

The company's got this whole thing figured out from a customer service standpoint. They offer a 60-day money-back guarantee where you don't even have to return the product-which, let's be honest, makes sense because who wants a used mouthpiece back? They've got an A+ rating with the Better Business Bureau, and their customer service seems pretty responsive based on the reviews.

Now, it's not all sunshine and rainbows. Some people find it uncomfortable, and there are warnings about potential tooth movement or jaw soreness. You can't use it if you have certain conditions like TMJ, loose teeth, or full dentures. And while most people seem to love it, there are definitely some folks who just can't tolerate wearing anything in their mouth all night.

The price point is interesting-they position it as delivering the same technology as custom dentist-fitted devices at a fraction of the cost. And they've expanded beyond just the original mouthpiece to include earplugs, nasal breathing aids, and other sleep-related products.