Aida Bicaj
Celebrity skincare expert and Biologique Recherche Brand Ambassador offering luxury skincare treatments and premium beauty products through two NYC spa locations and online store.
Aida Bicaj customer service
Use any of the convenient means below to contact Aida Bicaj customer service.
| Phone | (929) 441-0431 |
| Web | https://aidabicaj.com/pages/contact |
| [email protected] |
Headquarters
30 East 67th Street, 5th floor
New York, NY 10065
[email protected]
Returns
What is the return window?
You can return your item within 30 days if you made an error while ordering online. You have 30 days to return an item from the date you received it.
Do I need a receipt to return an item?
Your item needs to have the receipt or proof of purchase.
Are there any items that are non-returnable?
Products purchased through Aida Bicaj Spa are not eligible for returns. To be eligible for a return, your item must be unused, unopened, unbroken seal, and in the same condition that you received it. Your item must be in the original packaging.
How will I receive my refund?
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Who pays for return shipping?
You will be responsible for paying for your own shipping costs for delivery and returning your item. Once approved, we will provide a return shipping label.
Editor's Take
So here's the thing about Aida Bicaj-she's basically become the skincare whisperer of New York City, and honestly, it's not hard to see why. She's one of the world's foremost experts on skincare, with clients that include celebrities, the international elite, and Fortune 400 CEOs who trust their faces and bodies to her skill and extraordinary hands.
What makes Aida different isn't just her celebrity clientele (though actresses Carla Gugino, Kyra Sedgwick, and J. Crew's Jenna Lyons are among her many clients). It's her obsession with quality. Her extensive research has led her to only use products that have passed her rigorous quality test, including companies like Biologique Recherche, Valmont from Switzerland, MBR and from the Israeli new brand, Future Cosmetics.
And speaking of Biologique Recherche-Aida's been working with Biologique Recherche USA since its first operation in New York City, which basically makes her the OG ambassador for what many consider the holy grail of French skincare. She's the reason everyone's at least considered Biologique Recherche P50, if not completely converted to its skin-rehabbing powers.
But here's what's really interesting: she's not just running some fancy spa. Aida is known for using only the highest quality European-made facial machines in addition to her most valuable tools: her eyes, her hands, and her intuition. Her boutique spas are located in a townhouse on Manhattan's Upper East Side, and Tribeca, an oasis of calm in the bustling city.
The woman has built something of a skincare empire, too. You can shop online with Aida Bicaj preferred products from Biologique Recherche, Lotion P50, P50, Valmont, Institute Esthederm, Future, Revitalash, MBR and Leonor Greyl. It's like having access to her personal beauty cabinet-the same products she uses on those Fortune 400 faces.
What strikes me most is how she's managed to maintain that personal touch even as she's scaled. Celebrity skincare expert, Aida Bicaj is Biologique Recherche Brand Ambassador with over 20+ years of experience. Aida and her trained skin therapists provide a very personal and relaxing experience. Twenty-plus years in this business, and she's still hands-on with the experience.