Hi there,
We heard you. We listened.
Starting with your future orders, refunds to your original payment method are available for eligible returns. This has been a long time coming, and we're excited to finally make it happen! Here's how returns work: 14-day return window: Start your return within 14 days of delivery. Refund to original payment: Get your money back the way you paid (a handling fee applies). Exchange or store credit + $10 bonus: Swap for a different size or style, and we'll add $10 to sweeten the deal. Keep your ribbon attached: This keeps all refund options open. Ribbon removed, no problem, exchanges are still available if the item meets our return requirements. We want you to shop Baltic Børn with confidence. So we've made it simple: Try it. Love it. Or send it back. | 
