Colorescience

Colorescience is a leading professional skincare brand specializing in mineral sunscreen and clinical skincare products designed to protect and improve skin health.

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Colorescience customer service

Colorescience customer service

Use any of the convenient means below to contact Colorescience customer service.

Colorescience jobs

Colorescience jobs

At Colorescience, we pride ourselves on our brand experience and realize that our employees are vital to our story. That is why our teams across North America have extremely motivated and talented individuals that are fundamental to our business. At Colorescience, we offer challenging and rewarding career opportunities for talented professionals.

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location

Headquarters

2141 Palomar Airport Road Suite #200
Carlsbad, CA 92011
(866) 426-5673
[email protected]

Returns

What is the return window?
Refunds for items returned within 30 days of the shipment date will be refunded to the original form of payment, minus any shipping costs if applicable.

Do I need a receipt to return an item?
To initiate a general return or exchange, please contact us at [email protected] including your full name, order number, email associated with the order, and which product(s) you'd like to return or exchange. The order number serves as your receipt.

Are there any items that are non-returnable?
Any items marked "final sale" at the time of purchase cannot be returned or exchanged. Free gifts: All parts, pieces, promotional items, or gifts with purchase must be returned if your return puts your purchase below the original gift threshold.

How will I receive my refund?
All refunds will be issued back to the original form of payment. If we are not able to refund back to the original form of payment, you will be issued a Colorescience online credit in the amount of the total refund to be used on any webstore purchase.

How do I start a return online?
To initiate a general return or exchange, please contact us at [email protected] including your full name, order number, email associated with the order, and which product(s) you'd like to return or exchange. All return requests must be approved by Colorescience Concierge prior to shipping the products back.

Editor's Take

So here's the thing about Colorescience-they're basically the overprotective parent of the skincare world, and honestly? We're kind of here for it. Today, Colorescience is the fastest growing professional skincare brand in the US, leading innovation in sun protection. But what makes them different isn't just their growth trajectory-it's their obsessive approach to prevention over correction.

Originally crafted for vulnerable post-procedure skin, Colorescience® designs health-forward skincare solutions for people of all ages and skin types, which explains why dermatologists are constantly name-dropping them. They've got this whole "mineral sunscreen or nothing" philosophy that's refreshingly stubborn in a world full of chemical alternatives. They believe SPF should be a purely physical relationship, and not a chemical one - that the best defense is a mineral sunscreen offense.

And here's where it gets interesting-they're not just throwing around marketing buzzwords. Their products are patented, published & clinically tested to provide skin care today & long-term skin health improvement over time. That's the kind of science-backed approach that makes you feel less guilty about spending $60 on what's essentially fancy zinc oxide.

The brand has this unique positioning where they're simultaneously luxury and medical-grade, which is tricky to pull off without seeming pretentious. But they manage it by focusing on what dermatologists actually recommend rather than what looks pretty on Instagram. Wearable shades, flawless finishes & unmatched sun protection - with the Skin Cancer Foundation's seal of approval. Notice how they lead with "wearable" rather than "Instagram-worthy"-that's intentional.

What's particularly clever is how they've positioned themselves in the post-procedure market. When your skin is literally healing from a dermatological treatment, you can't mess around with questionable ingredients or trendy formulations. You need products that work, period. And that medical credibility has become their calling card across all their products, not just the post-treatment ones.