My Medic
My Medic creates first aid kits and supplies hand-picked by first responders and medical professionals that can actually save your life. They offer comprehensive emergency medical supplies with lifetime guarantees and included training courses.
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My Medic · Jun 21
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My Medic · Jun 14
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My Medic · Jun 14
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My Medic · Jun 07
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My Medic · Jun 07
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My Medic · May 31
My Medic customer service
Use any of the convenient means below to contact My Medic customer service.
Headquarters
120 N Redwood Road, Suite A
North Salt Lake, UT 84054
[email protected]
Returns
What is the return window?
You can return products for a replacement or refund within 30 days of purchase.
Do I need a receipt to return an item?
Products must be returned with proof of purchase, packaging and hang tags intact, and all items included.
How will I receive my refund?
Contact their customer experience team at "[email protected] to set up an exchange or refund."
Who pays for return shipping?
The shipping return label cost will be billed to the customer initiating the return.
Editor's Take
So here's the thing about My Medic-they're not your typical first aid kit company throwing together some Band-Aids and calling it a day. These folks are building "first aid kits and supplies hand-picked by first responders & medical pros that can actually save your life." And honestly? That's exactly what you want when things go sideways.
What makes them different is the attention to detail. Their team "aims for fast shipping and extreme attention to detail with each kit we pack in Salt Lake City, Utah." But it's not just about the packing-it's about what goes inside. My Medic "aims to build the best first aid kits on the planet" and sources "the highest quality first aid supplies" from countries including "the United States, Germany, Israel, Canada, China, Mexico and South Africa."
The real kicker? Every kit purchase includes a "life-saving Training Course" that you get via email with a discount code. Because let's be real-having the gear is only half the battle. Knowing how to use it when someone's bleeding out or choking? That's where lives get saved.
Their product range is pretty comprehensive too. From the compact MyFAK Mini for everyday carry to The Medic-which one customer described as "The most complete kit on the market. Quality equipment and one step short of being a full-blown ambulance." They've got options for hikers, families, first responders, and basically anyone who doesn't want to be caught unprepared.
And here's something you don't see often: My Medic covers "all material or manufacturer defects for the product's practical lifetime." That's not a 90-day warranty-that's confidence in what they're selling. Plus, all their products are "HSA/FSA approved," which means your health savings account can cover it.
The company's got serious street cred too. With 189K followers on Instagram and 30.8K followers on TikTok, they're clearly resonating with people who take preparedness seriously. When you're dealing with something as critical as emergency medical care, that kind of community trust matters.