Swanwick Sleep
Swanwick Sleep creates science-backed blue light blocking glasses and sleep products to help improve sleep quality and reduce eye strain from digital devices.
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Swanwick Sleep · Jun 23
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Swanwick Sleep · Jun 17
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Swanwick Sleep · Jun 15
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Swanwick Sleep · Jun 12
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Swanwick Sleep · Jun 09
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Swanwick Sleep · Jun 05
Swanwick Sleep customer service
Use any of the convenient means below to contact Swanwick Sleep customer service.
| Phone | (855) 441-2008 |
| Web | https://www.swanwicksleep.com/pages/contact-us |
| [email protected] |
Headquarters
700 Lavaca St Ste 1400-91137
Austin, TX 78701
(855) 441-2008
[email protected]
Returns
What is the return window?
Swanwick offers a 30-day 100% money-back guarantee on all non-prescription products. If you order the wrong style or size, they will help you find the perfect pair if you contact them within 30 days.
Are there any items that are non-returnable?
The return policy excludes prescription eyewear, "Last Chance" offers, and individual bundle items. Prescription lenses are custom-made to order, so they are unable to process exchanges or returns on prescription Swannies.
How will I receive my refund?
Refunds are processed to your original form of payment upon receipt of the returned product. Credit card refunds can take 5-10 business days to be processed by your financial institution.
Who pays for return shipping?
For customers in the United States, Canada, and the United Kingdom, Swanwick covers the costs of return shipping with a prepaid return label. If dispatching a return from any other country, you are responsible for postage to their United States or United Kingdom warehouses.
Editor's Take
So here's the thing about Swanwick Sleep-they're basically the poster child for how a personal problem can turn into a million-dollar business. Australian brothers James and Tristan Swanwick co-founded the company after battling sleepless nights, and honestly, their origin story reads like something out of a startup fairy tale.
They tried everything from herbal remedies to sleeping tablets, changed their diets, and overhauled their lifestyles before stumbling across research on blue light. But here's where it gets interesting-James's friend showed up to a fancy dinner party wearing ski goggles, which led James to try wearing his own ski goggles before bedtime. Yeah, you read that right. Ski goggles.
The science behind what they're doing is actually pretty solid. Swannies were the top performers in a University of Arizona study of commercially available blue light blocking glasses, while the majority of other brands failed to effectively block sleep-disrupting, short-wavelength light. That's not just marketing fluff-that's peer-reviewed validation.
What really sets them apart is their approach to the whole "blue light blocking" space. Their Night Swannies block over 99% of blue light in the 400-500nm range, with the orange-amber tint specifically targeting the 450-480nm wavelength that suppresses melatonin production. Meanwhile, their Day Swannies use almost-clear lenses that block the most harmful 400-450nm range while letting healthy light through.
More than 35,000 satisfied customers have reported better sleep, and they've managed to get validation from SleepScore Labs through independent testing. The results confirmed that Swannies help people sleep better-which is exactly what you want to hear when you're dropping money on what essentially amounts to fancy orange glasses.
Their customer base includes health experts, entrepreneurs, NBA and NFL players, Olympians, and even U.S. Military personnel. That's quite a range, but it makes sense when you consider that sleep optimization is becoming a legitimate performance hack across industries.
The company's grown from a personal sleep struggle to a business that's been featured in major publications and has improved the sleep of over one million customers. Not bad for a couple of guys who started with ski goggles.