Sweet Night
Sweet Night is a global mattress and bedding company specializing in memory foam and hybrid mattresses with innovative cooling technology and customizable firmness levels.
Sweet Night weekly ad
View the most recent Sweet Night ad to catch up on the latest specials, promotions and limited time offers.
Sweet Night customer service
Use any of the convenient means below to contact Sweet Night customer service.
| Phone | (857) 305-6091 |
| Web | https://www.sweetnight.com/pages/contact-us |
| [email protected] |
Headquarters
776 S Illinois Rte 59
Naperville, Illinois, 60540
(857) 305-6091
[email protected]
Returns
What is the return window?
We offer a 100-day full refund policy for you, if you are not satisfied with the product, you could return it for free to get your money back within 100 days of acceptance of the product(s).
How do I start a return online?
If you would like to return any of the product(s), please contact our Customer Support that would gladly assist you to help smoothen the exchange/return proccess. Contact our Customer Service via email or website Live Chat to request a return or refund.
How will I receive my refund?
We'll process a full refund once we receive them back at our facility. Refunds will be credited back to your account within 1-2 days, depending on the bank and credit card organization.
Who pays for return shipping?
you could return it for free to get your money back within 100 days and we offer a 100-day full refund policy in the event that you are unsatisfied with the quality of the ordered product. In case of a return request, please contact our Customer Service to inform us and allow us to create a shipping label free of charge.
Editor's Take
Sweet Night isn't your typical mattress company-and honestly, that's exactly what makes them interesting. With over 15 years as a global leader in mattress manufacturing, they've basically perfected the art of making sleep affordable without cutting corners.
What caught my attention first was their approach to the whole "one-size-fits-all" problem that plagues most mattress companies. While most memory foam mattresses offer a single firmness level, their Contouring Curve™ adapts to four distinct firmness profiles, ensuring personalized comfort for every sleeper. It's like having four different mattresses in one-just flip and rotate to find your sweet spot.
The cooling technology is where they really shine, though. Meet the COOLNEST MATTRESS. Packed with next-gen cooling materials, it takes comfort to a whole new level. We're talking about mattresses that sleep 8 degrees cooler than traditional memory foam. That's not just marketing fluff-that's the difference between waking up in a sweat and actually getting restorative sleep.
But here's what really sets them apart: 96% of customers keep their SweetNight mattress-an undeniable testament to lasting comfort and quality. With a remarkable 4.5 out of 5 average rating, SweetNight redefines what it means to truly rest well. Trusted in over 130 countries. Those aren't numbers you see every day in the mattress world.
The company's been around since 2011, so they've had time to work out the kinks. All mattresses produced since 2021 are 100% fiberglass-free. We replaced fiberglass with safe, certified fire-retardant cotton as soon as studies raised concerns about potential health risks. That's the kind of proactive approach you want to see.
And let's talk about their trial period-100-day full refund policy with quality 10-year limited warranty. They're confident enough in their product to let you sleep on it for over three months before deciding. Most people know within a week if a mattress works for them, so 100 days is generous.
The pricing is refreshingly straightforward too. No inflated "retail prices" that get slashed for fake sales. Just honest pricing for quality sleep products that happen to be shipped in a box to your door.