Q: When will my Cyber Monday order ship? A: Due to the high volume of orders received during this sale weekend, shipments may take a bit longer than usual. We expect most orders will ship within 7 to 10 business days of order placement. We appreciate your patience! Q: When will I receive Crafty Points for my Cyber Monday orders? A: Crafty Point balances are updated when an order ships. Q: What are TE's Customer Service hours during Cyber Monday? A: Our office will be closed from Thanksgiving Day through Sunday, November 30th. Our customer service team will be back in action starting Monday, December 1st at 8:30 AM CT. Q: Will I get the monthly freebie with my orders? A: Every order qualifies for our monthly every order freebie. Q: If my order is over the $200, will I get both Gifts with Purchase? A: Orders of $100 and $200 qualify for our exclusive Gifts with Purchase. If you hit $200, you’ll receive both. These are while supplies last. |