Your security is a top priority for us. We’d like to remind you to remain vigilant against websites, emails, messages or calls that may impersonate Tello and attempt to obtain your payment or account information.
Please keep the following in mind:
⚠️ Only log in on Tello.com. Tello will never ask you to sign in or provide personal details on any other website.
⚠️ Make account or payment updates only on Tello.com or through the official My Tello app.
⚠️ If you receive a suspicious email, message, or link claiming to be from Tello, do not click it or share any information. When in doubt, go directly to Tello.com and contact our Customer Support team.
⚠️ Tello will NEVER call or text you to ask for your Security PIN, password, payment details, OTP or any other sensitive or personal details.
Thank you for being part of Tello and for helping keep your account secure.