Hi there, We wanted to give you a quick heads up—our loyalty program had a small glitch that caused some points to be deducted by mistake. Your account may have been affected. The good news: our team is already on it, and your points will be fully restored soon. You won’t lose out on any of the rewards you’ve earned. We’re so sorry for the mix-up and any confusion it may have caused. Thanks for bearing with us while we get this sorted—we’ll follow up once everything is corrected. In the meantime, if you have any questions, just reply to this email or reach us at (201) 399-7339. Thanks for being part of our community,
Natalia
Head of Concierge, The Solist | 