Introducing the Tiffin Scheduled Service Program- available for all model year coaches. Customers may request a specific service date and time and have the option to either remain with their unit during service or drop it off and return once repairs are complete. Please note: Scheduled appointments apply to standard service bays only. Specialty bays — including Cabinetry, Paint, and Mechanics — are scheduled separately and are serviced in sequential order based on service order number. After your appointment has been scheduled, you may add additional repair items to your service list. However, we are committed to completing the items originally submitted at the time the appointment was made. While we will make every effort to address additional requests during your scheduled visit, completion of added items cannot be guaranteed. If additional items are not completed during your appointment, you may choose to have them addressed through one of our other available service queues. Customers who choose to drop off their unit must pick it up within seven (7) business days of notification that repairs are complete to avoid applicable storage charges. If you currently have an open work order, please do not submit another service request form. For questions or to provide additional information, reply to your existing service email and include your ticket number in the subject line. | |