South Dakota

Travel South Dakota is the official tourism promotion agency for the state, showcasing Mount Rushmore, Badlands National Park, Native American culture, Wild West heritage, and outdoor adventures across 77,000 square miles of diverse landscapes and attractions.

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South Dakota customer service

South Dakota customer service

Use any of the convenient means below to contact South Dakota customer service.

Phone (800) 952-3625
Web https://www.travelsouthdakota.com/trip-ideas/article/contact-us
Email [email protected]
South Dakota jobs

South Dakota jobs

From Rapid City to Sioux Falls, South Dakota is seeking adventurous, welcoming and passionate individuals to join our hospitality and travel industry. Here you can find listings for tourism and hospitality jobs throughout the state, mentorship courses for those looking to advance within their current roles within the industry, and apprenticeship information for those looking to explore their options within tourism.

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location

Headquarters

711 E. Wells Avenue
Pierre, SD 57501
(605) 773-3301
[email protected]

Editor's Take

So here's the thing about South Dakota - most people think it's just Mount Rushmore and maybe some prairie, right? But that's kind of like saying pizza is just bread and cheese. You're technically correct, but you're missing the entire point.

In 2024, the state welcomed 14.9 million visitors, which is pretty remarkable when you consider the whole state has a population of less than a million people. And these aren't just people checking off Mount Rushmore from their bucket list and bouncing. They're staying, exploring, and coming back.

The state's basically built its entire tourism identity around this idea of "infinite variety," and honestly? It's not marketing fluff. There are endless things to do in South Dakota for adventurers of all ages and interests, from the iconic Great 8 landmarks - including Mount Rushmore National Memorial and Badlands National Park - to glacial lakes, outdoor activities, historical and cultural sites, vibrant cities, quiet country escapes and family attractions.

What's interesting is how the Department of Tourism has evolved its approach. They've moved beyond the traditional "come see our monument" pitch to something more experiential. Travel South Dakota's mission is to enhance the quality of life for all South Dakotans by strengthening our communities and their tourism economies, encouraging responsible stewardship of our destination, and creating meaningful experiences for all to enjoy. That's a pretty sophisticated way of thinking about tourism - not just as revenue, but as community building.

The Wild West heritage is everywhere, from Historic Deadwood where Wild Bill Hickok met his end to the annual Buffalo Roundup at Custer State Park where 1,300 bison thunder across the prairie. But there's also this whole Native American cultural layer that's increasingly being highlighted. Home to nine American Indian tribes, South Dakota offers a tremendous opportunity to experience a variety of Native American culture.

And then there's the Badlands. If you've never seen them, imagine Mars but with better lighting and the occasional bighorn sheep. The otherworldly rock formations look like they were sculpted by someone who'd never seen Earth before and was just winging it.

The tourism department itself is surprisingly sophisticated in its marketing approach. They run omni-channel campaigns across TV, digital, podcasts, and social media, and they've partnered with everyone from travel influencers to the "Corn Kid" (yes, really). They even had a TikTok account with over 60,000 followers before it got axed due to a state ban in 2022.

What makes South Dakota work as a destination is that element of surprise. Unlike many competitors, the increasingly rare element of surprise that used to go hand-in-hand with travel rings stronger than ever in South Dakota. In an age where every destination has been Instagrammed to death, there's something refreshing about a place that still has hidden gems and unexpected moments.

The state's also been smart about sustainability and stewardship with their "Forever 605" campaign, encouraging visitors to respect the land and support local businesses. It's tourism with a conscience, which feels increasingly important.

Bottom line? South Dakota's not trying to be Yellowstone or the Grand Canyon. It's doing its own thing, and doing it well. Whether you're into history, outdoor adventure, Native American culture, or just want to see where Dances with Wolves was filmed, there's probably something here for you. Just maybe bring more time than you think you'll need.